Showing posts with label NTUC Income. Show all posts
Showing posts with label NTUC Income. Show all posts

NTUC Enhanced Incomeshield Is Celebrating The Present By Protecting Your Future With CapitaVouchers !

Yes, you read it right! NTUC Income is giving CapitaVouchers when you sign up for an Enhanced Incomeshield policy with them from now till 31 December 2015.

Terms & Conditions

1.  Qualifying policies for this Promotion are for the new Enhanced IncomeShield policies (the “Qualifying Policies”). For avoidance of doubt, qualifying policies refer only to Enhanced  IncomeShield main plans, and not riders.

2.  Applications for the  Qualifying Policies  must be submitted  and received  by  NTUC  Income from 10  May  2015   to  31  December 2015  (inclusive of both dates)  (the “Promotion Period”) and, if the applications are approved, the policies must be issued not later than 29 February 2016  for the customer to be eligible fo the Promotion.

3.  A customer who successfully signs up for a Qualifying Policy will be entitled to CapitaVoucher. The voucher amount depends  on the age of the insured and the type of Qualifying Policy, as  well as, the net annual premium amount of the main plan in the first year. The net annual premium refers to the premium (including GST) payable after any  premium  discount  and  MediShield Life premium  subsidies/ rebates. The CapitaVoucher amount will depend  on the amount of the net annual premium, rounded up to $5.

4.  Customers are entitled to receive the vouchers only once upon the issuance of the “Qualifying Policies”. Subsequent upgrade in plan, even if made during the Promotion Period, for such policies will not entitle the customers to any additional vouchers. For avoidance of doubt, customers with any IncomeShield  plan  issued  before  the Promotion Period  whom subsequently   upgrade  their  plan  during the Promotion Period will not be entitled to any vouchers under this Promotion.

5.  The first  year  premium  for the  Qualifying Policies  must  be  paid and  received  by  NTUC Income during the  Promotion Period for a customer to be eligible for this Promotion.

6.  NTUC Income reserves  the right to demand from the customer  the full value of the  vouchers for Qualifying Policies which are  issued but  terminated  or lapsed  within 6  months from the  policy issue date  or cancelled  during the free-look period by the customer  and the customer  shall  immediately  pay NTUC  Income  such  amount demanded.

7.  The vouchers must be collected within 1 month from the date of the redemption letter. The redemption letter will be mailed to customers at their registered address with NTUC Income. The vouchers are not exchangeable  for cash or any benefits-in-kind.

8.  NTUC Income  reserves the right to replace the vouchers with items of similar value or change the terms and conditions for this Promotion at any time without prior notice to the customer.

9.  This Promotion does not affect  or change  any term  of the policy contract for the Qualifying Policies and is not valid in conjunction with other  incentives  and  promotions offered  by NTUC  Income. NTUC Incomes decision  on all matters relating to this Promotion (including the  issuance of the  vouchers) shall be final, conclusive and binding. No appeal will be entertained.

10.Under no circumstance shall NTUC Income be liable to any customer or  party,  whether  in contract   or  tort  (including negligence) or otherwise, for any liabilities, losses and damages,   claims, costs  and expenses (including any special or consequential damages or losses) in connection  with, related  to or resulting from this Promotion, the vouchers and/or use of the vouchers.

11.Usage of the vouchers is subject to terms and conditions imposed by CapitaLand Mall Asia  Limited.

12.No joint venture, sponsorship, tie up, agency or any other relationship is  intended or created   between  NTUC  Income,  CapitaLand  Mall Asia Limited, hamper supplier, or manufacturer/merchant of any replacement  item(s). Neither is this Promotion intended or deemed to be a connection with or use of the brand name of CapitaLand Mall Asia Limited, hamper supplier or replacement  item(s).

NTUC Income brings back the Enhanced Incomeshield Rider is a PLUS !

NTUC Income must have been losing big time market share to their nearest rival, that they are now forced to bring back their PLUS rider (with a catch) :

You can only buy the PLUS rider if you are on their Preferred plan (the highest plan) the Enhanced Incomeshield Plans; PLUS rider is not offered to the basic incomeshield plans (it has to be the ENHANCED incomeshield);  you will need to continue with their Assist rider for their basic incomeshield plans.
Enhanced Incomeshield Assist Rider Benefits
Assist Rider Benefits 
(Click on image to enlarge)

The difference between the Plus & Assist rider?
Zero deductible and co-insurance

Actually NTUC Income was selling the PLUS rider years back but decided to pull it out, probably after they felt that people were abusing the health insurance and since they were the only company offering the rider at that time; it must have burned a hole in their wallet and now that Aviva is proving to be successful with it, NTUC Income decided to put it back.

For those who bought the PLUS rider years back; remember to keep your payment of the Plus rider up to date as back then, you can add it to ANY plan but once you lapse it this time, you can't reinstate it back to your original plan, but only to buy the highest (Preferred) plan before Income will allow you to add the Plus rider back.

OK, enough of history lessons. If you want to have a comparison of the rates, here's a snapshot of BOTH riders. (as at 23 April 2015) The rates may change, so kindly contact us if you are interested in getting the plan for the updated premiums.

Assist Rider Premiums
Assist Rider Premiums 
(Click on image to enlarge)

PLUS rider premiums
PLUS Rider Premiums
(Click on image to enlarge)
For those who are new to this: Please note that the riders' premiums are payable by cash; whilst the premiums for the Basic plan, Enhanced Incomeshield is paid by your Medisave. You can read more about Enhanced incomeshield in my previous post or just check out their brochure.

One BIG advantage of NTUC Enhanced Incomeshield is that they offer LOG (Letter of Guarantee), which ensures you do not have to cough out your own cash upon admission to a hospital, unlike many of the other insurers (which works on a reimbursement basis; you pay first and the insurer pays you back on approval of claims).

However, if you are currently unsatisfied with your servicing agent or are currently served by NTUC direct but prefer to speak to a LIVE person; please read my other post.

For HR Managers who want us to share more about Integrated Shield plans with your staff, feel free to contact us too.

NTUC Income Change of Servicing Agent

Recently, I've encountered several requests from friends and clients asking if they could appoint their servicing agent or FA (Financial Adviser) to me as for some of them; the insurance intermediary has left the company or industry, so I'm now attaching this form in case anyone else who is unhappy with their current servicing financial adviser or representative or may not have an individual to give the personal touch and explain the insurance terminology and jargons to you; just feel free to fill up the attached change of intermediary form from NTUC Income. You can mail the completed form, using this reply envelope.

Please also assist by filling up your name, identity number and your NTUC Income's policy number and sign plus date the form and then email it back to us here. We will return call to you and collect the completed document as soon as we can.

The policies that can be transferred are NTUC Income's :

  • Motor Policies
  • NTUC Incomeshield/Enhanced Incomeshield policies (Medishield Integrated Plans)
Feel free to contact us if you want to verify if transfer is allowed for other policies not indicated above.

NTUC Income updates on Incomeshield

With the incoming launch of Medishield Life, NTUC Income Singapore has made some changes to their health plans, Incomeshield. The amendments are as follow:


 1.  IncomeShield integration with MediShield extended from age 90 years old to 92 years old

In view of the on-going MediShield Life review, Ministry of Health (MOH) has extended the MediShield maximum coverage age from 90 years old to 92 years old, with effect from 1 March 2014. This is to ensure that insureds remain integrated with MediShield before the transition to lifelong coverage under MediShield Life.

With this interim extension, insureds covered under IncomeShield Integrated plans, who reach age 91 on or after 1 March 2014, will still remain integrated with MediShield as their policies will be automatically renewed.  
For policyholders who are currently not integrated with MediShield, this extension to 92 years old does not apply to them.

2.   Mandatory FIN (Foreign Identification Number) for IncomeShield insureds who are foreigners

Since November 2013, IncomeShield has ceased accepting new applications of insured with non-FIN identification.

As a follow-up to this, NTUC Income is working with CPF Board to write to existing policyholders with insureds who are foreigners with a non-FIN identification to get them to update Income with a valid FIN or NRIC for these insured.  
  • NTUC Income will be sending letters in the 2nd week of April 2014 to this group of policyholders.
  • A copy of the letter will be carbon copied through email to the servicing adviser (if any).
  • Once a copy of the FIN or NRIC identification of the insured have been received by NTUC Income, updates will be made to their policy records and to CPF Board records immediately.
This will identify any possible duplicate coverage under the Private Medical Insurance/MediShield Scheme. In the event where there is a duplicate coverage, necessary adjustments will be made to ensure that each insured has only one medical plan and overlapping premiums will be refunded to the payer accordingly.